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6. Seating arrangement for Dynamic Facilitation

The diagram ‘Seating arrangement for Dynamic Facilitation’ illustrates the specific spatial configuration that is essential for the success of this in-depth facilitation method.

The significance of the seating arrangement #

The diagram illustrates a setting that differs fundamentally from conventional discussion groups:

•    Focus on moderation: Participants sit in a semicircle or three-quarter circle and face the moderator and the four flipcharts/pinboards, not their neighbours.

•    Avoiding confrontation: This arrangement prevents direct exchanges of words and side conversations between participants.

•    Bilateral flow of communication: Every word is directed primarily at the moderator. The moderator acts as a buffer against emotional outbursts and tensions, creating a safer space for discussing difficult topics.

•    Shared mental space: As everyone is looking at the visual aids, attention is directed away from personal sensitivities and towards collective problem-solving.

The Dynamic Facilitation (DF) process #

The process does not follow a rigid structure, but adapts to the group’s erratic, associative thinking:

1.    Purging: Participants first ‘empty’ themselves by speaking, in order to free themselves from the abundance of thoughts, masks and feelings they have brought with them.

2.    Associative Thinking & In-Depth Listening: Through appreciative, deep listening, associative streams of thought are stimulated that go beyond rational problem-solving.

3.    Breakthrough: The process is guided until the ‘wisdom of the group’ produces a solution that is supported by everyone.

4.    Storytelling: In the case of a ‘decision-making council’, the outcome is then communicated to the organisation through storytelling.

What to bear in mind to achieve good results #

For Dynamic Facilitation to realise its full potential, the following conditions must be met:

•    Time without pressure: The method requires plenty of time and a space where the pace is slowed down; time pressure prevents people from speaking ‘from the depths’.

•    Facilitator’s approach: The moderator must be ‘empty’, act without preconceptions and be able to hold the space for tensions.

•    Four visualisation categories: Contributions must be consistently sorted into the fields 1) Topic/challenge, 2) Concerns/fears, 3) Solutions/ideas and 4) Perspectives/information.

•    Strict rules: Participants speak only to the moderator, do not interrupt one another and practise ‘in-depth listening’ (full focus on the person they are speaking to).

•    Appropriate choice of topic: The method should be reserved for seemingly intractable, deadlocked or highly contentious issues. In summary, the diagram illustrates a psychologically grounded spatial concept which, by disrupting habitual patterns of interaction, paves the way for genuine innovation and consensus in complex situations.

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